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Waitress Resume Examples

Are you looking to make a career in the restaurant industry? Do you have the experience and skills needed to be successful as a waitress? Then having a well-crafted resume is essential. Writing a resume for a job in the restaurant industry can be tricky because competition is stiff and employers are looking for specific skills and experience. However, with the right tips and tricks, you can create a resume that will catch the eye of employers. This guide will give you an insight on how to write an effective waitress resume and provide you with examples of waitress resumes to use as inspiration.

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123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

I am an experienced waitress who has worked in various settings ranging from casual restaurants to high- end establishments. I have a proven track record of providing excellent customer service, taking orders accurately, and managing tables efficiently. I am knowledgeable about food, wine, and spirits, and have a natural talent for creating an enjoyable dining experience.

Core Skills :

  • Excellent customer service
  • Accurate order taking
  • Table management
  • Food and wine knowledge
  • Multi- tasking
  • Problem solving

Professional Experience :

  • Waitress, The Grille, May 2020 – Present
  • Provide top- notch customer service and friendly, efficient service
  • Accurately take orders and communicate with kitchen staff
  • Professionally and efficiently manage tables
  • Offer advice on food and wine pairings
  • Resolve any customer complaints

Education :

  • High School Diploma, 2020
  • ABC High School, Anytown, USA

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Waitress Resume with No Experience

Highly enthusiastic and motivated Waitress eager to provide exceptional customer service and hospitality. A passionate individual with excellent communication and organizational skills. Looking for an opportunity to build a career in the hospitality industry.

  • Outstanding interpersonal and customer service skills
  • Excellent communication skills in both written and verbal forms
  • Organized and efficient multi- tasker
  • Strong problem- solving abilities
  • Highly motivated to learn and grow
  • Knowledgeable in food safety regulations

Responsibilities

  • Greeted customers and presented them with menus
  • Took orders and served food and drinks
  • Checked customers’ IDs to ensure they meet minimum age requirements
  • Addressed customer inquiries and concerns
  • Processed cash, card, and other payments
  • Cleaned and organized the dining area
  • Ensured compliance with health and safety regulations
  • Assisted in preparing food items when needed
  • Provided excellent customer service by delivering a positive and friendly experience

Experience 0 Years

Level Junior

Education Bachelor’s

Waitress Resume with 2 Years of Experience

Highly motivated Waitress with 2 years of experience in the restaurant industry. Possessing strong customer service and communication skills, an outgoing personality and an ability to work in a fast- paced environment. Experienced in delivering excellent customer service to ensure customer satisfaction while taking orders, handling payments, and responding to customer inquiries.

  • Excellent Customer Service
  • Attention to Detail
  • Strong Time Management
  • Cashiering and Table Management
  • Flexibility

Responsibilities :

  • Greeting customers and taking orders
  • Serving food and beverages
  • Clearing tables and resetting for new customers
  • Accurately ringing up orders and taking payments
  • Maintaining knowledge of menu items and specials
  • Providing excellent customer service and answering customer inquiries
  • Ensuring a clean and organized dining area at all times

Experience 2+ Years

Waitress Resume with 5 Years of Experience

Friendly and experienced waitress with 5 years of work experience in hospitality- related industries. Skilled in providing outstanding customer service, taking orders, accurately handling payments and delivering exceptional dining experiences. Strong communicator with a knack for multitasking and keeping cool under pressure in high- volume settings.

  • Customer service
  • Menu knowledge
  • Cash handling
  • Food preparation
  • Team collaboration
  • Cleaning and sanitizing
  • Greeted customers, answered questions, and took orders.
  • Communicated with kitchen staff to ensure orders were correct.
  • Delivered food to tables in a timely manner.
  • Monitored customer satisfaction and addressed customer complaints.
  • Ensured tables were properly set and sanitized.
  • Assisted with food preparation.
  • Accurately handled payments and reconciled cash drawers.
  • Replenished drinks and condiments as needed.
  • Communicated and maintained positive relationships with customers.

Experience 5+ Years

Level Senior

Waitress Resume with 7 Years of Experience

Experienced Waitress with 7 years of working in the hospitality industry. Possesses an excellent customer service record, knowledgeable in restaurant operations and experiences in order- taking and food and beverage service. Proficient in POS systems and cash handling. Possesses excellent communication and interpersonal skills to ensure customer satisfaction and a pleasant dining experience.

  • Food and beverage service
  • POS systems
  • Order- taking
  • Interpersonal communication
  • Problem- solving
  • Greet customers and present menus
  • Suggest food and beverage items to customers
  • Answer questions regarding menu items
  • Take orders and enter them into the POS system
  • Deliver food and beverages to customers
  • Check on customer satisfaction throughout the meal
  • Handle payments and cash transactions
  • Handle customer complaints and provide solutions
  • Clean and reset tables
  • Ensure all restaurant regulations are met regarding hygiene and safety

Experience 7+ Years

Waitress Resume with 10 Years of Experience

I have 10 years of experience working in the hospitality industry as a waitress. I have extensive knowledge in providing excellent customer service, preparing and serving food and beverages, and handling cash transactions. I am an excellent team player and I am always willing to lend a hand when needed. I am also confident in my ability to multi- task and remain professional in a fast- paced environment.

  • Proven ability to provide excellent customer service
  • Knowledgeable in food and beverage preparation
  • Skilled in managing cash transactions
  • Demonstrated ability to multi- task
  • Excellent team player
  • Ability to remain professional in a fast- paced environment
  • Greet and serve patrons in a friendly and professional manner
  • Prepare and serve food and beverages to customers
  • Restock and replenish supplies throughout the shift
  • Ensure adherence to health and safety regulations
  • Monitor customer satisfaction and take action to ensure customer satisfaction
  • Handle cash and credit card transactions accurately and efficiently
  • Assist with cleaning duties as needed

Experience 10+ Years

Level Senior Manager

Education Master’s

Waitress Resume with 15 Years of Experience

An experienced and customer service- focused waitress with 15 years of experience in the restaurant industry. Possesses an excellent record of providing outstanding customer service and working collaboratively with team members in a fast- paced environment. Demonstrates strong knowledge of food and beverage menus, table settings and sanitation guidelines. Committed to maintaining a professional and friendly demeanor at all times while delivering efficient and high- quality service.

  • Excellent customer service skills
  • Knowledge of food and beverage menus
  • Time management
  • Positive attitude
  • Greet customers and take orders
  • Prepare and serve food and drinks
  • Check customer satisfaction with food and drinks
  • Clean and clear tables and other areas
  • Answer customer queries and resolve issues
  • Follow all health and safety regulations
  • Maintain up- to- date knowledge of menus and specials
  • Collect payments from customers
  • Ensure proper table settings

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Waitress resume?

A waitress resume should include all the essential elements that make up a professional resume, including a summary and work experience section. To make your resume stand out from other applicants, here are some tips for what should be included:

  • An informative summary that highlights your customer service skills, and any other applicable skills that make you a great waitress
  • Relevant work experience in the food and beverage industry, such as experience as a waitress, bartender, or other similar roles
  • Any certifications or licenses you have earned related to the food and beverage industry
  • Your availability, such as the days and hours you are available to work
  • Any special skills you might have, such as your ability to manage multiple tasks simultaneously, handle difficult customers, or any other special skills that would make you a great waitress
  • Any educational background that is relevant to the job, such as a hotel management degree or a degree in hospitality management
  • Any awards or special recognition you have received for your work as a waitress, such as a customer service award
  • References from previous employers who can speak to your qualifications for the position

By including all these elements, you will be able to create a comprehensive resume that will help you stand out from the competition and get the job as a waitress.

What is a good summary for a Waitress resume?

A waitress resume should be concise and include pertinent information about a candidate’s experience, skills and achievements. It should demonstrate an applicant’s ability to provide outstanding customer service and ensure the satisfaction of each patron. It should also include detail about any previous experience in the restaurant industry, such as working as a hostess or bartender, and any additional skills that would be beneficial to the position. Finally, it should outline any specific certifications or trainings that may make the candidate more qualified than other applicants. A good summary for a waitress resume will highlight a candidate’s experience, skills, and achievements that make them a great fit for the position.

What is a good objective for a Waitress resume?

A waitress resume should focus on the skills and qualities that make you a great candidate for the job. By using an objective, you can showcase the most important aspects of your candidacy. A good objective for a waitress resume should include:

  • Highlighting your customer service skills: A great waitress is not only knowledgeable about the menu, but also provides top-notch customer service. Make sure to emphasize your ability to create positive customer experiences.
  • Demonstrating your multitasking abilities: Working as a waitress is a fast-paced job that requires you to juggle multiple tasks at once. Let employers know that you can handle the pressure.
  • Showcasing your time management skills: As a waitress, you must be able to manage your time well in order to keep up with customer demands. Show employers that you’re an organized and efficient worker.

By including these qualities in your resume objective, you’ll be sure to stand out as an excellent waitress candidate.

How do you list Waitress skills on a resume?

Creating a resume to showcase your Waitress skills can make the difference between getting the job and being overlooked. A well-crafted resume can showcase your ability to balance customer service with efficiency, multitasking, and effective communication skills.

To effectively list Waitress skills on your resume, include:

  • Knowledge of Food Handling and Safety: Demonstrate your knowledge of food safety, preparation, and storage.
  • Multitasking: Showcase your ability to manage multiple tasks at once.
  • Customer Service: Showcase your ability to provide exceptional customer service by providing a friendly and welcoming environment.
  • Interpersonal Skills: List your ability to interact with customers and co-workers in a professional manner.
  • Problem-Solving: Demonstrate your skills in resolving customer service issues and conflicts.
  • Cash Handling: Showcase your ability to manage cash transactions, make change, and balance registers.
  • Menu Knowledge: List your ability to properly explain menu items and special offers.
  • Product Knowledge: Showcase your knowledge of food items, ingredients, and cooking methods.

By using the above tips and listing your Waitress skills on your resume, you can make sure you stand out from the competition and land the job you want.

What skills should I put on my resume for Waitress?

Are you looking to be a waitress and want to include the right skills on your resume? Having the right skills on your resume will make sure that you stand out to potential employers. Here is a list of the most important skills to include on your resume when applying for a waitress position:

  • Table Service: You should be able to provide excellent table service to customers, from taking orders to delivering food and beverages.
  • Customer Service: You must be able to provide excellent customer service to guests, from greeting them to making sure their experience is positive.
  • Knowledge of Menu: You should have a good understanding of the menu and the items it includes.
  • Multi-Tasking: You need to be able to handle many tasks at once and prioritize them accordingly.
  • Organizational Skills: You should be able to stay organized and manage your time efficiently.
  • Cash Handling: You should be able to handle cash and credit card transactions accurately.
  • Teamwork: You should be able to work well in a team environment, collaborating with other staff members.
  • Problem-Solving: You should be able to quickly assess and resolve customer complaints.

These are the most important skills to include on your resume for a waitress position. Make sure to highlight your skills and qualifications that make you stand out from the competition. Doing so will make sure your resume stands out to potential employers and helps you get the job you want.

Key takeaways for an Waitress resume

When writing a waitress resume, it is important to include any pertinent information that can help you stand out from the competition. This includes education, experience, and skills that are specific to the role. Here are some key takeaways to keep in mind when crafting your waitress resume:

  • Highlight your experience: Showcase your experience in the food service industry, such as in previous waitressing roles and any food-related certifications you may have. Demonstrate your knowledge of customer service and hospitality, as well as your ability to multitask and work in a fast-paced environment.
  • Highlight your skills: List any relevant skills you may have, such as knowledge of food safety and being able to handle customer complaints. Also list any computer skills you have, such as familiarity with restaurant scheduling software.
  • Include education: Include any education you have related to the service industry, such as culinary school or a food and beverage management degree. Also include any relevant certifications you may have, such as food safety certification.
  • List your references: Include at least three professional references that can speak to your work ethic, experience, and skills.

By following these key takeaways, you can create a compelling waitress resume that will help you stand out from the competition. Showcase your experience, skills, and education, and include references who can vouch for your abilities. With a well-crafted resume, you can land your dream job as a waitress.

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Top 20 Waitress Skills for Resume – Samples & How to Highlight

  • Resume Format
  • November 4, 2024
  • Resume Skills

Waitress Skills for Resume : In the fast-paced world of hospitality, a skilled waitress is essential for delivering exceptional customer experiences. Crafting a standout resume is crucial for aspiring waitresses looking to secure their dream job. Highlighting the right skills can make all the difference, showcasing not only your capabilities but also your dedication to providing outstanding service.

This article presents the top 20 waitress skills that employers seek, along with practical samples to help you effectively showcase your strengths. From communication and multitasking to problem-solving and teamwork, these skills are vital in ensuring smooth operations and satisfied customers in any dining environment.

Learn how to strategically incorporate these skills into your resume, making it a powerful tool that captures attention and sets you apart from the competition. With the right approach, you can demonstrate your value and readiness to thrive in the bustling world of food service.

What are Waitress Skills

Waitress skills encompass effective communication, multitasking, and customer service. A successful waitress must possess strong organizational abilities, attention to detail, and a friendly demeanor. Knowledge of the menu, problem-solving skills, and the ability to handle cash transactions are also essential for ensuring a positive dining experience for customers.

Why Waitress Skills Important

Waitressing is more than just taking orders and serving food; it’s a multifaceted role that requires a unique set of skills. These skills are crucial for ensuring a positive dining experience, fostering customer loyalty, and enhancing the overall efficiency of a restaurant. Here are some key reasons why waitress skills are important:

  • Customer Service Excellence : A skilled waitress knows how to engage with customers, making them feel valued and welcome. This personal touch can turn a one-time visitor into a regular patron.
  • Effective Communication : Clear communication is essential for accurately taking orders and addressing customer inquiries. A waitress must convey information between the kitchen and the dining area seamlessly.
  • Multitasking Ability : Waitresses often juggle multiple tables and tasks simultaneously. Strong multitasking skills ensure that all customers receive timely service, enhancing their overall experience.
  • Problem-Solving Skills : Issues may arise, from incorrect orders to customer complaints. A proficient waitress can think on her feet, resolving problems quickly and efficiently.
  • Team Collaboration : Working well with kitchen staff and fellow servers is vital for smooth operations. A cohesive team enhances service speed and quality.
  • Attention to Detail : Noticing small details, such as dietary restrictions or special requests, can significantly impact customer satisfaction and safety.
  • Sales Skills : A knowledgeable waitress can upsell menu items, increasing the restaurant’s revenue while providing customers with recommendations that enhance their dining experience.

In summary, waitress skills are essential for creating memorable dining experiences, ensuring customer satisfaction, and driving business success.

List of 20 Waitress Skills for Resume

  • Customer Service
  • Communication
  • Multitasking
  • Time Management
  • Problem Solving
  • Attention to Detail
  • Cash Handling
  • Menu Knowledge
  • Food Safety
  • Order Taking
  • Conflict Resolution
  • Adaptability
  • POS System Proficiency
  • Cleanliness and Sanitation
  • Active Listening
  • Physical Stamina
  • Positive Attitude

Top Required Waitress Skills for Resume

  • Customer Service Exceptional customer service skills ensure a positive dining experience. This involves greeting guests warmly, addressing their needs promptly, and maintaining a friendly demeanor throughout their visit, fostering a welcoming atmosphere that encourages repeat business.
  • Communication Clear and effective communication is essential for taking orders accurately and conveying menu specials. It also involves listening attentively to customer preferences and complaints, ensuring that all interactions are smooth and efficient.
  • Multitasking The ability to juggle multiple tables and tasks simultaneously is crucial in a fast-paced environment. This skill allows waitresses to manage orders, serve food, and attend to customer needs without compromising service quality.
  • Time Management Effective time management ensures that orders are taken, prepared, and served promptly. This skill helps prioritize tasks, allowing waitresses to balance customer service with kitchen coordination, enhancing overall efficiency.
  • Problem-Solving Quick thinking and problem-solving skills are vital for addressing customer complaints or unexpected issues. This involves assessing situations calmly and finding solutions that satisfy guests while maintaining service standards.
  • Attention to Detail Attention to detail is critical for ensuring orders are accurate and presented well. This skill helps in remembering special requests, dietary restrictions, and ensuring that all aspects of service meet customer expectations.
  • Teamwork Collaboration with kitchen staff and fellow waitstaff is essential for smooth operations. Strong teamwork skills foster a supportive work environment, ensuring that everyone works together to provide exceptional service.
  • Cash Handling Proficiency in cash handling includes processing payments accurately and managing transactions efficiently. This skill ensures that financial exchanges are secure and that cash registers are balanced at the end of shifts.
  • Menu Knowledge In-depth knowledge of the menu allows waitresses to make recommendations and answer customer inquiries confidently. This expertise enhances the dining experience by guiding guests through their choices.
  • Sales Skills Effective sales skills enable waitresses to upsell menu items and specials, increasing restaurant revenue. This involves understanding customer preferences and suggesting items that align with their tastes.
  • Food Safety Awareness Understanding food safety protocols is essential for maintaining a clean and safe dining environment. This skill ensures compliance with health regulations and protects customers from foodborne illnesses.
  • Conflict Resolution The ability to manage and resolve conflicts is vital in a customer-facing role. This skill involves addressing disputes calmly and professionally, ensuring that customers leave satisfied even after issues arise.
  • Physical Stamina Waitressing requires physical endurance to stand for long hours, carry heavy trays, and navigate busy dining areas. Stamina is crucial for maintaining energy levels and providing consistent service throughout shifts.
  • Adaptability The restaurant environment can be unpredictable, requiring waitresses to adapt quickly to changing situations. This skill involves adjusting to varying customer volumes and menu changes while maintaining service quality.
  • Empathy Empathy allows waitresses to connect with customers on a personal level, understanding their needs and emotions. This skill enhances customer satisfaction by making guests feel valued and cared for.
  • Organizational Skills Strong organizational skills help waitresses manage their tables efficiently, keeping track of orders and customer preferences. This skill ensures that service runs smoothly and that no details are overlooked.
  • Conflict Management The ability to manage conflicts effectively is crucial for maintaining a positive dining atmosphere. This skill involves de-escalating tense situations and finding amicable solutions that satisfy both customers and staff.
  • Culinary Knowledge A basic understanding of culinary terms and cooking methods enhances communication with kitchen staff and allows waitresses to answer customer questions about food preparation and ingredients confidently.
  • Positive Attitude Maintaining a positive attitude, even during busy shifts, creates a pleasant environment for both customers and coworkers. This skill fosters a welcoming atmosphere that encourages customer loyalty and satisfaction.
  • Cultural Awareness Cultural awareness helps waitresses understand and respect diverse customer backgrounds. This skill enhances communication and service, ensuring that all guests feel comfortable and appreciated in the dining experience.

How to Highlight Waitress Skills on Resume

Highlighting your Waitress Skills on a resume is crucial for standing out in a competitive job market. Effective presentation of these skills can attract potential employers and showcase your ability to excel in a fast-paced environment. Here’s how to emphasize your Waitress Skills effectively:

  • Use a Dedicated Skills Section : Create a specific section titled “Skills” where you list your Waitress Skills. Include both hard skills (like POS systems) and soft skills (like communication).
  • Incorporate Keywords : Use “Waitress Skills” throughout your resume, especially in the summary and experience sections. This helps your resume get noticed by applicant tracking systems.
  • Quantify Achievements : Highlight your Waitress Skills by providing numbers. For example, mention the number of tables served during peak hours or customer satisfaction ratings.
  • Tailor to the Job Description : Analyze the job listing and match your Waitress Skills with the requirements. Use similar language to demonstrate your fit for the position.
  • Showcase Customer Service Experience : Emphasize your ability to handle customer inquiries and resolve complaints. This is a vital aspect of Waitress Skills that employers value.
  • Highlight Teamwork and Collaboration : Mention experiences where you worked effectively with kitchen staff and other waitstaff. Teamwork is essential in the restaurant industry.
  • Include Relevant Certifications : If you have certifications related to food safety or customer service, include them. This enhances your Waitress Skills profile.
  • Use Action Verbs : Start bullet points with strong action verbs like “managed,” “coordinated,” or “assisted” to convey your proactive approach.

By following these tips, you can effectively showcase your Waitress Skills and increase your chances of landing that desired position.

Sample Waitress Skills for Resume

Contact information.

Name: Jane Doe Phone: (123) 456-7890 Email: [email protected] Address: 123 Main St, Anytown, USA

Dedicated and friendly waitress with over 3 years of experience in fast-paced dining environments. Committed to providing excellent customer service and ensuring a positive dining experience for all guests.

  • Customer Service: Exceptional ability to engage with customers and address their needs promptly.
  • Communication: Strong verbal communication skills, ensuring clear and effective interaction with team members and guests.
  • Multitasking: Proven ability to manage multiple tables and tasks simultaneously without compromising service quality.
  • Cash Handling: Experienced in processing payments, handling cash, and managing the point-of-sale system.
  • Menu Knowledge: In-depth understanding of menu items, including ingredients and preparation methods, to assist customers effectively.
  • Team Collaboration: Ability to work collaboratively with kitchen staff and fellow waitstaff to ensure smooth operations.
  • Problem Solving: Quick to resolve customer complaints and issues, ensuring satisfaction and repeat business.
  • Time Management: Efficient in prioritizing tasks and managing time effectively during busy shifts.

Waitress ABC Restaurant, Anytown, USA June 2020 – Present

  • Provided exceptional service to an average of 50 customers per shift, ensuring a positive dining experience.
  • Collaborated with kitchen staff to ensure timely and accurate order delivery.
  • Handled cash and credit transactions, maintaining accuracy in the point-of-sale system.
  • Assisted in training new staff members on service protocols and menu knowledge.

Waitress XYZ Café, Anytown, USA January 2018 – May 2020

  • Managed multiple tables, providing attentive service and maintaining a clean dining area.
  • Developed strong relationships with regular customers, enhancing their dining experience.
  • Participated in weekly staff meetings to improve service quality and address any operational concerns.

High School Diploma Anytown High School, Anytown, USA Graduated: May 2017

Certifications

  • Food Handler’s Permit
  • TIPS Certified (Training for Intervention Procedures)

Available upon request.

How to Develop Waitress Skills for Resume

Developing waitress skills is essential for creating an impressive resume that stands out to potential employers in the hospitality industry. Here are key steps to effectively develop waitress skills:

  • Practice Customer Service : Engage with customers in various settings to enhance communication and interpersonal skills. Developing waitress skills in customer service is crucial for creating a positive dining experience.
  • Learn the Menu : Familiarize yourself with the menu items, including ingredients and preparation methods. This knowledge helps develop waitress skills by allowing you to confidently answer customer inquiries.
  • Improve Multitasking Abilities : Work on managing multiple tables and tasks simultaneously. Developing waitress skills in multitasking ensures efficient service during busy shifts.
  • Enhance Problem-Solving Skills : Handle customer complaints and unexpected situations with grace. Developing waitress skills in problem-solving builds resilience and adaptability.
  • Gain Experience : Seek part-time or volunteer positions in restaurants or cafes. Real-world experience is invaluable for developing waitress skills and understanding the dynamics of the industry.
  • Seek Feedback : Ask for constructive criticism from peers and supervisors to identify areas for improvement. This feedback loop is vital for continuously developing waitress skills.

By focusing on these areas, you can effectively develop waitress skills that will enhance your resume and increase your chances of landing a job in the competitive hospitality field.

Also Read : How to Add Skills Section in Resume

FAQs about Waitress Skills

What are essential waitress skills to include on a resume.

Essential Waitress Skills to highlight on your resume include excellent communication, multitasking, customer service, and problem-solving abilities. Additionally, showcasing your knowledge of food and beverage menus, cash handling, and teamwork can set you apart from other candidates and demonstrate your capability in a fast-paced environment.

How can I demonstrate my Waitress Skills on my resume?

To effectively demonstrate your Waitress Skills on your resume, use specific examples from your previous experience. Highlight achievements, such as improving customer satisfaction ratings or successfully managing busy shifts. Quantifying your accomplishments can make your skills more impactful and provide potential employers with a clear picture of your capabilities.

Why are Waitress Skills important for job applications?

Waitress Skills are crucial for job applications because they reflect your ability to provide excellent service in a high-pressure environment. Employers seek candidates who can communicate effectively, handle multiple tasks, and resolve issues quickly. By showcasing these skills, you increase your chances of standing out and securing an interview.

How do I improve my Waitress Skills for my resume?

To improve your Waitress Skills, consider taking courses in customer service, food safety, or communication. Gaining hands-on experience through internships or part-time jobs can also enhance your skills. Additionally, seeking feedback from colleagues and supervisors can help you identify areas for improvement and refine your abilities.

What soft skills are considered vital Waitress Skills?

Vital soft Waitress Skills include strong interpersonal communication, empathy, adaptability, and teamwork. These skills enable you to connect with customers, understand their needs, and work collaboratively with colleagues. Highlighting these soft skills on your resume can demonstrate your ability to create a positive dining experience and contribute to a harmonious work environment.

Resume Tips

Choose the right format.

Select a resume format that best showcases your skills and experience. Common formats include chronological, functional, and combination resumes.

Tailor Your Resume

Customize your resume for each job application by highlighting relevant skills and experiences that match the job description.

Focus on Key Sections

Include essential sections such as contact information, professional summary or objective, work experience, education, skills, and relevant certifications.

Use Clear and Concise Language

Be concise and use action verbs to describe your accomplishments and responsibilities in each job role.

Quantify Achievements

Whenever possible, quantify your achievements with numbers or percentages to demonstrate your impact in previous roles.

Highlight Transferable Skills

Emphasize transferable skills that are relevant to the job you're applying for, such as communication, problem-solving, and leadership skills.

Prioritize Readability

Ensure your resume is easy to read by using a clean and professional font, adequate white space, and bullet points for listing information.

Proofread Carefully

Avoid spelling and grammar errors by proofreading your resume multiple times or asking a trusted friend or colleague to review it.

Keep it Updated

Regularly update your resume with new experiences, skills, and accomplishments to reflect your most current qualifications.

Seek Feedback

Consider seeking feedback from career advisors, mentors, or professionals in your industry to improve your resume further.

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  • • Managed a team of 10 wait staff in a fast-paced environment, improving team efficiency by 30% through targeted training.
  • • Led the redesign of the menu in collaboration with the head chef, resulting in a 25% increase in customer orders for featured dishes.
  • • Implemented a new table management system that decreased customer wait times by 15%.
  • • Negotiated with suppliers to reduce costs by 10%, positively impacting the restaurant's profitability.
  • • Organized and executed multiple large-scale events, accommodating up to 200 guests, which boosted the restaurant's reputation in the local community.
  • • Introduced a customer feedback system, leading to a 20% improvement in customer satisfaction scores.
  • • Increased wine sales by 40% through effective upselling techniques and in-depth knowledge of the wine list.
  • • Trained 5 new staff members, ensuring high service standards and consistency.
  • • Collaborated with the kitchen team to streamline order processes, reducing order errors by 25%.
  • • Developed a regular customer base, contributing to a 20% increase in repeat business.
  • • Managed inventory and order supplies, reducing waste by 15%.
  • • Provided excellent table service to guests, enhancing dining experience and satisfaction.
  • • Assisted in hosting wine tasting events, leading to a 30% increase in wine club memberships.
  • • Helped implement a new POS system, improving transaction efficiency by 20%.
  • • Contributed ideas for menu updates based on customer feedback and seasonal availability.

10 Waitress Resume Examples & Guide for 2024

Waitresses play a crucial role in providing excellent customer service and ensuring a positive dining experience. When crafting your resume, focus on your experience in managing customer orders, handling payments, and maintaining a clean and organized work environment. Highlight abilities such as effective communication, multitasking, and problem-solving, as these are vital in a fast-paced setting. Additionally, mentioning your ability to work well under pressure and your commitment to teamwork can significantly enhance your appeal to potential employers.

All resume examples in this guide

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Waitress No Experience

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Head Waitress

Written by Lidia Yordanova

Resume Guide

Formatting Tips

Experience Section

Hard & Soft Skills

Education & Certifications

Summary & Objective

Additional Sections

Key Takeaways

By Experience

Waitress resume example

Starting a job as a waitress is an exciting opportunity, full of different challenges and rewards. It's a role that demands not just balancing a tray, but also patience, careful attention to small details, and great organization. This job is all about interacting with people, maintaining  a smile, and staying friendly, even when customers are unhappy.

To do well, you need to be good at multitasking and know the menu like the back of your hand , including any food allergies. You also need to know a lot about drinks, like different kinds of wines, and cocktails, as well as what food they go best with. Nevertheless, this is a job where you’ll never find yourself bored to death, as it always keeps you on your toes meeting new people and navigating dynamic situations.

If you're ready to tackle these challenges, let's dive into how to craft a memorable waitress resume that can land you a new job.

Find many more resume templates , each with easy-to-follow  tips and good ideas. So, in  this guide, you'll learn:

  • Effective strategies for customizing a waitress resume that captures attention.
  • Key resume sections for waitresses and tips on how to compose them.
  • The importance of aligning your resume with the job description for greater impact.
  • Methods to highlight your work experience that will engage recruiters.
  • The most valued hard and soft skills to feature in your resume.

Interested in other food service jobs? Check out these resume examples for various positions.

  • Waiter Resume
  • Bartender Resume
  • Busser Resume
  • Hostess Resume
  • Barista Resume
  • Dishwasher Resume

How to format a waitress  resume

If you're an experienced waitress, using the reverse-chronological resume  format can greatly benefit you. This layout showcases your career growth and notable achievements in various restaurants or serving positions.

For those new to waitressing, a functional resume format  or a hybrid version  might be more advantageous. These formats emphasize your skills and strengths, focusing less on your job history.

Besides that, choosing an attractive resume design is crucial for standing out from other candidates. Our professionally designed resume templates  provide a modern and elegant appearance that captures attention immediately.

When preparing your waitress resume, consider these guidelines:

  • Convert your resume to a PDF  to ensure the layout remains consistent across different devices.
  • Clearly list your contact details , including your email, phone number, and current location.
  • Maintain 1-inch margins  for a clean and easy-to-read  look.
  • Select resume fonts  like Rubik, Volkhov, or Montserrat that keep the size between 10 and 12 points for readability and concise presentation.
  • When choosing colors for your resume , select ones that are both professional and pleasant to look at. Blue is often recommended for its association with calmness.
  • Making your resume compatible with Applicant Tracking Systems   (ATS) by including relevant keywords related to skills, education, and work experience is essential.

Sometimes you’ll want to go after a job that  requires more experience than you have. Instead of using a typical resume format, you can use a creative layout. Getting noticed is the most important challenge and a creative resume layout  might help you get invited for an interview as most other waitresses have boring resume designs.

If you're uncertain whether your resume shows your good memory, patience, and abilities in multitasking, use our free AI resume checker to help. It offers 16 evaluations and gives personalized tips to refine your resume.

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Formatting is crucial , but now let's turn our attention to the essential sections that must be included in a waitress's  resume.

The top sections on a waitress resume

  • Summary or objective statement: This gives a quick overview of your career goals and why you're applying for a waitress job, showing your eagerness for the role.
  • Relevant experience: Highlight your past jobs related specifically to waitressing, displaying your competency and expertise in the industry.
  • Skills:  Listing down specific skills such as customer service, multitasking, and food safety knowledge proves your suitability and capacity for the role.
  • Certifications: Including any food handling or alcohol service certifications shows that you meet fundamental industry requirements.
  • References: References from previous employers can give recruiters an insight into your work ethic and performance, reinforcing your credibility.

Ensure your waitress resume is structured in a way that immediately shows recruiters you're the best choice for the role.

What recruiters want to see on your resume

  • Customer service skills: waitresses interact directly with customers. Excellent customer service skills are vital to ensure a positive experience for guests.
  • Multi-tasking abilities: waitresses often juggle multiple tasks at once. This skill shows that a candidate can handle the fast-paced nature of the job.
  • Knowledge about food and beverages: Comprehensive knowledge about various food and beverages indicates the waitress's ability to explain the menu to customers and make recommendations.
  • Experience in the food industry:  Past experience in similar roles suggests that the candidate has a clear understanding of industry standards and procedures.
  • Physical stamina and speed: waitressing can be physically demanding. Candidates with high physical stamina and speed can efficiently meet the demands of the role.

Attract recruiters with your waitress resume by presenting a clear work experience section  that demonstrates your value to their team.

How to write your waitress resume experience

A waitress aims to improve customer service, focusing on comfort, safety, and satisfaction. This enhances the dining experience for all guests. Highlight your own successes from past jobs, with examples of service improvements and the positive results they brought.

  • • Promptly served food and beverages to guests, ensuring a satisfying dining experience.
  • • Collaborated effectively with the restaurant team to maintain seamless service.
  • • Addressed and fulfilled guests' requests to enhance their meal enjoyment.
  • • Managed transactions for meal payments accurately and efficiently.

The example isn't good because:

  • It's too broad and could fit many jobs, not just waitressing.
  • It doesn't share any special achievements or results.
  • It misses responsibilities unique to waitressing.

Now let's improve it a bit.

  • • Served about 100 guests each shift, keeping everyone happy with fast and friendly service.
  • • Assisted with training 5 new staff members, helping them to quickly meet the restaurant's service standards.
  • • 95% of customers said they were happy with the service on feedback cards.
  • • Took care of around 100 payments a day without any mistakes.
  • • Learned the entire menu and specials, helping sell 10% more by giving good suggestions.

The second example is better because it:

  • Demonstrates direct impact by efficiently serving a large number of guests, making achievements clear.
  • Quantifies the positive effects on customer satisfaction through feedback scores.
  • Shows leadership by training new staff well.
  • Points out careful work with many daily payments without mistakes.
  • Illustrates ease in mastering new menu offerings and enhancing sales.

Action verbs  (also known as power verbs) are great for describing your achievements and responsibilities. They highlight your skills and show you’re able to take responsibility. Use these gems to make your experience section shine!

Customizing your waitress resume also includes determining its length. A one-page resume  can be straightforward, while a two-page layout  allows a more comprehensive description of your customer service skills. Concentrate on what showcases your abilities most effectively.

In the following section, we'll discuss how to include numbers in your resume  to highlight your work as a waitress.

How to quantify impact on your resume

Based on our expert assessment, here's our advice:

  • Include the number of tables served per shift.
  • Record the number of shifts worked per week.
  • Highlight if you have trained any new staff and the number of them.
  • Indicate the number of menu items you were familiar with.
  • Document any reductions you've contributed to in terms of service complaints or errors.

For every task you list, aim to add specific numbers and measurable outcomes to back up your work. This method effectively boosts your professional image and underlines your skills as a waitress.

How do I write a waitress resume with no work experience

If you're new to waitressing and don't have much work experience , show off your people skills and ability to handle busy situations.

For instance, look for jobs at local restaurants while studying. Working in a dining hall, a nearby café, or at catering events can teach you about serving customers, working with a team, and keeping up in a fast-paced  environment.

Now let's check some practical tips on how to boost your waitress resume.

  • Objective statement : Write a few sentences about why you love working with people, any experience you have talking or working with others, and what you want to accomplish in this job. Make sure it shows you fit well with what the restaurant wants in its team.
  • Skills: List the main skills you need for waitressing, like talking clearly, managing your time, and being friendly. Include skills from volunteering, classes, or other jobs that relate to helping customers.
  • Education and certifications:  Share details about your high school and any college education, including your major or areas of interest, plus if you have any extra certifications like food safety that are useful for waitressing.
  • Work experience: Mention jobs you've had where you used skills that would also help in waitressing, like being part of a team, fixing problems, and dealing with customers.

How to list your hard and soft skills on your resume

When putting together your resume for a waitress position, it's crucial to highlight both your soft and practical skills . Consider your strengths and compile a list of skills that will catch the eye of hiring managers.

Make sure your resume gets through Applicant Tracking Software by adding a section on hard  skills  that fits the job description  and your abilities.

Best hard skills for your waitress resume

  • Point of Sale (POS) systems
  • Cash register operation
  • Food safety regulations
  • Wine pairing
  • Cocktail mixing techniques
  • Table setting
  • Order management systems
  • Dietary restrictions awareness
  • Event coordination
  • Beverage preparation
  • Reservation systems
  • High volume dining
  • Food running
  • Coffee brewing machinery
  • Payment processing
  • Beer and wine knowledge

When tailoring your skills section  for a waitress position, carefully review the job listing and ensure your abilities match the requirements mentioned. If your memory is your strong side, put the focus on it. Showcase your ability to remember all ingredients and allergens in each dish. This skill is becoming more and more appreciated as special food diets become more commonplace.

Best soft skills for your waitress resume

  • Excellent communication
  • Multitasking
  • Excellent customer service
  • Time management
  • Ability to work under pressure
  • Positive attitude
  • Problem-solving
  • Active listening
  • Ability to handle criticism
  • Attention to detail
  • Emotional intelligence
  • Adaptability
  • Strong people skills

After discussing the skills needed for excellent service as a waitress, let's dive into the education that supports these skills. This section will cover relevant degrees and certifications.

How to list your education and certifications on your resume

A high school diploma is sufficient for a waitress position. The key is to position it correctly on your resume.  Here's an example:

If you're an active university student, you might want to broaden the education section of your resume  in the following way:

On your waitress resume, mention when you expect to graduate  and your GPA  if it's over 3.5 .  This shows off your academic achievements.

If you hold a certain major and a minor , your majors should be mentioned first.

Adding extra certifications to your resume, like those in food safety or customer service, shows you're keen on learning more and getting better at your job as a waitress. Here are five good certifications for waitressing.

Best certifications for your waitress resume

  • The Certified Professional - Food Safety by NEHA
  • Food Allergy Awareness Certification
  • Certified Restaurant Server
  • Certified Food and Beverage Executive (CFBE)

Making every section of your resume clear is important, especially for waitresses, where a strong summary can grab the attention of hiring managers.

How to write your waitress resume summary or objective

Writing a good resume summary or objective for a waitress job means briefly showing your skills, experience, and what you bring to the job. Whether you use a summary or objective depends on your work history and goals. Here's how to approach each choice.

Resume summary

A resume summary  works best for waitresses with plenty of experience. It should highlight your key achievements, crucial skills, and how you can meet the restaurant's needs.

Resume objective

A resume objective  is a good fit for those new to waitressing. It focuses on your ambitions, key skills, and how you aim to grow and help the restaurant succeed.

Tips for writing your summary or objective:

  • Be Concise: Keep it to a short 3-4 sentences that clearly outline your work history or career objectives.
  • Customize: Tailor your summary or objective to the waitress position and restaurant you're applying to, showing how your skills and experience are a perfect match for their needs.
  • Highlight achievements: Use specific examples and numbers to show your success in previous roles (e.g., "served up to 100 guests per shift with high customer satisfaction").
  • Focus on relevant skills:  Emphasize skills that are key to waitressing, such as customer service, multitasking, and knowledge of food safety, especially if they're listed in the job description.

Taking the time to create a tailored and precise summary or objective can significantly boost your resume's impact, making a great first impression.

Additional sections for a waitress resume

To make your waitress resume stand out, choose one or two additional sections to help recruiters get a fuller picture of who you are, both as a person and as a professional:

  • Passions: Share your hobbies and interests , like participating in culinary workshops or community service, to show a well-rounded personality.
  • Language Skills : Mention any additional languages you speak and demonstrate your ability to communicate with a diverse clientele.
  • R eferences : Add people from previous jobs, teachers, or community figures who can speak to your skill set, diligence, and character.
  • Vol unteer  work : If applicable, talk about your volunteer work, especially if it involves serving food or working with people.

Key takeaways

  • Choose a resume layout that sends the right message across and fits your current career situation.
  • Be specific about your experience, accomplishments, and future goals in your summary or objective.
  • Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience.
  • Add all of the certifications that you have and match the job description.
  • Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills .

Waitress resume examples

Explore additional waitress resume samples and guides and see what works for your level of experience or role.

Waitress No Experience Resume Example

The Busser role has evolved significantly within the hospitality industry. Here are some tips to enhance your resume for this job:

  • Highlight your knowledge of cleanliness standards and practices. These standards govern the entire restaurant, and showcasing your familiarity with them is crucial.
  • Emphasize your physical capabilities, such as strength and endurance. In this position, the ability to move quickly and lift heavy items is essential.
  • Indicate your customer service skills. Do not just list them. Implement the “skill-action-results” pattern to illustrate how your skills enhanced the dining experience for patrons.

Waitress Cashier Resume Example

The Waitress Cashier role melds serving with cashiering tasks. To apply for this role:

  • Highlight your hands-on experience with POS systems and cash handling. Demonstrate how your efficiency contributed to smoother operations.
  • Show your ability to multitask and provide excellent customer service under pressure.
  • Remember to convey your mathematical skills and attention to precision. These are vital for accurate transactions and balancing cash drawers.

Waiter Resume Example

As a Waiter, being a critical touchpoint for the customers is essential. When crafting your resume:

  • Showcase your extensive menu knowledge. Discuss how you used this knowledge to upsell menu items and enhance the overall dining experience.
  • Talk about your interpersonal skills. Detail how your skills have led to exceptional customer service experiences.
  • Place an emphasis on your ability to handle high-pressure environments and constant customer interaction. Show how your patience and professionalism in dealing with difficult situations boosted the restaurant's reputation.

Bartender Waitress Resume Example

The Hostess Waitress role combines greater responsibilities. For a successful application:

  • Show your experience and excellence in customer service, especially in greeting and seating guests.
  • Highlight your organizational skills. Detail how these skills contributed to managing the waiting list and seating arrangement.
  • Discuss your cleanliness and sanitation practices that you've executed for the waiting area and tables.

Bottle Service Waitress Resume Example

Just as the product manager role originated from software engineering, the Bottle Service Waitress job evolved from the hospitality industry. Here are a few tips to enhance your application for a Bottle Service Waitress position:

  • Firstly, highlight your experiences in similar roles - restaurants, clubs or bars. Understanding different types of alcohol, knowing how to serve champagne, and having knowledge of bar equipment can all be beneficial.
  • Feature your customer service skills prominently. If you've increased customer satisfaction or been commended for your service at previous roles, mention it in your resume.
  • Don't just list your skills - explain how they have impacted your work. For example, instead of merely mentioning that you are detail-oriented, state how your attention to details ensured a high level of service.
  • Lastly, highlight your multi-tasking and communication skills. Show how you managed multiple tables efficiently or how your communication skills helped resolve customer complaints. Follow the "SKILL - ACTION - RESULTS" pattern.

Head Waitress Resume Example

Despite not being as tech-centered as product management, the role of a Head Waitress can be similarly nuanced. The following tips should help increase your odds when applying for a Head Waitress position:

Understanding hospitality practices is crucial. Different restaurants subscribe to various service styles - fine dining, fast casual, pop-up, etc. You are likely to be asked about your experience dealing with different styles.

Highlight your leadership experience. As a Head Waitress, you will be expected to lead a team of servers. Emphasize any past leadership roles and how they have enabled you to successfully manage a team.

Prioritize service-centric experiences. Restaurants are businesses of service, and you must have provided exceptional service to thrive in this role. Highlight your achievements, such as “improved customer satisfaction through…” or “decreased customer complaints by…” in your applications.

Most importantly, don’t just say what you did— demonstrate how your actions led to positive outcomes.

waitress resume example

Looking to build your own Waitress resume?

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  1. 9 Waitress Resume Examples [& Templates]

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  2. Waitress Resume Examples, Tips & How-to Guide

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